General Terms and Conditions of Use (GTC) and Sale (GTC)

1. Legal information

Website publisher:
Virginie Dupuis (artist name: Arwen Dps)
2 bis route d'Escurolles, 03800 Le Mayet d'École
SIREN: 920 796 471 00018
Email: contact@arwendpsarts.com
Telephone: +33 6 58 34 04 19

Hosting provider:
Hostinger International Ltd.
Address: 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Website: https://www.hostinger.fr

2. Purpose

The purpose of these conditions is to define the terms of access to and use of the website https://arwendpsarts.com , as well as the terms of sale of the works offered by Arwen Dps Arts, in accordance with French law.

Use of this website implies full and unreserved acceptance of these terms and conditions. If you do not agree to these terms, please do not use the website.

3. Intellectual Property

All content on the site (texts, images, visuals, graphics, videos, logo, artwork, etc.) is protected by intellectual property law and is the exclusive property of Arwen Dps Arts, unless otherwise stated.

It is strictly forbidden, without prior written authorization:

  • to reproduce, represent, modify, publish or adapt all or part of the site's content;

  • to copy or redistribute the works in any form whatsoever;

  • to use the visuals for commercial purposes without authorization.

4. Cookies

This website uses cookies essential for its proper functioning, as well as cookies for audience measurement and third-party services (videos, social networks). By continuing to browse, you consent to the use of these cookies. You can manage or refuse them in your browser settings.

5. User-generated comments and content

Arwen Dps Arts reserves the right to moderate, modify or delete any content or comment posted on the site that violates applicable laws or these terms and conditions.

You guarantee that your comments:

  • do not infringe on the rights of third parties;

  • are not defamatory, abusive, racist or illegal;

  • do not contain advertising or unsolicited commercial prospecting.

By posting a comment, you authorize Arwen Dps Arts to use, reproduce or distribute it on any medium.

6. Hyperlinks

Links to other websites may be present on this site. Arwen Dps Arts cannot be held responsible for their content or practices.

Any link to this site must be authorized in writing beforehand, except for search engines, government websites, media outlets, and business directories. No link may harm the image or reputation of Arwen Dps Arts.

7. Site availability

The site may be subject to temporary interruptions for maintenance. Arwen Dps Arts does not guarantee continuous access to the site, nor the absence of errors or bugs.

8. Responsibility

Arwen Dps Arts cannot be held responsible for any direct or indirect damages related to the use of the site, the inability to access it, or errors in content.

9. General Terms and Conditions of Sale (GTC)

9.1 Products offered

The works offered for sale (originals and art copies) are presented with the utmost care. However, slight differences in color may exist between the images displayed and the actual artwork.

9.2 Price

Prices are shown in euros including VAT (VAT not applicable, art. 293B of the French General Tax Code).
Delivery costs are specified before order confirmation.

9.3 Command

Order confirmation implies full and unreserved acceptance of these Terms and Conditions.
An order confirmation will be sent by email.

9.4 Payment

Payment is due upon ordering. It can be made by credit card, bank transfer, or any other method offered on the website.

9.5 Delivery

  • Works are shipped within 3 business days (unless otherwise stated).

  • Deliveries are made via a carrier with delivery against signature.

  • Estimated delivery time: 24 hours after dispatch, delivery before 1 p.m. in mainland France.

  • For commissioned or limited edition works, the delivery time can be up to 15 business days. This is specified on the product page.

9.6 Right of withdrawal

In accordance with Article L221-18 of the Consumer Code, the buyer has a period of 14 days from receipt to exercise their right of withdrawal, except for personalized works or works made to order.

Return shipping is at the buyer's expense and the item must be returned in its original packaging. A refund will be issued within 14 days of receiving the returned artwork in perfect condition.

9.7 Complaints

For any complaints or return requests, please contact:
📧 contact@arwendpsarts.com

10. Applicable Law and Jurisdiction

These Terms and Conditions are governed by French law.
In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts will be those of Clermont-Ferrand (63).